Privacy Policy

Last updated: January 2026

Introduction

Tiervana ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Tiervana, you consent to the data practices described in this policy.

Information We Collect

We collect information in the following ways:

Personal Information

  • Account Information — Email address and display name when you sign up using Google or email authentication
  • Profile Information — Username, bio, and profile picture you choose to provide
  • Payment Information — Transaction details when you purchase credits. Note: We do not store your card details; all payment processing is handled securely by Razorpay

Content

  • Tier lists you create and save
  • Images you upload or generate using our AI service
  • Comments and interactions with other users' content

Usage Data

  • Pages visited and features used
  • Device type, browser, and operating system
  • IP address and approximate location
  • Time and date of access

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Tiervana service
  • Authenticate your account and ensure security
  • Process payments and credit purchases
  • Display your public tier lists and templates
  • Communicate with you about your account or transactions
  • Improve our platform based on usage patterns
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Payment Data Security

All payment transactions are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card or debit card numbers on our servers.

We may store:

  • Transaction IDs and order references
  • Purchase amounts and credit packages purchased
  • Payment status and timestamps

This information is used for order fulfillment, customer support, and financial record keeping.

Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Data is encrypted at rest and in transit
  • We use secure, reputable cloud infrastructure providers
  • Access controls and authentication protect your account
  • All data transmission uses HTTPS/TLS encryption
  • Regular security reviews and updates are performed

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers — Third parties that help us operate our service (hosting, payment processing, analytics)
  • Legal Requirements — When required by law or to protect our rights and safety
  • Business Transfers — In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Analyze how our service is used

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate data
  • Account Deletion — Request deletion of your account and personal identifiers (subject to our data retention policy)
  • Export — Export your tier lists and data
  • Opt-out — Opt out of marketing communications

To exercise these rights, contact us at privacy@tiervana.com

Data Retention

We retain your data as follows:

  • Account Data — Retained while your account is active. Upon account deletion, personal identifiers (email, name) are removed within 30 days.
  • Content & Images — Tier lists, uploaded images, and AI-generated content may be retained indefinitely to maintain platform integrity, support shared/embedded content, and for archival purposes.
  • Transaction Records — Payment and purchase history is retained as required for legal, tax, and accounting purposes.
  • Usage Data — Anonymized analytics data may be retained indefinitely.

If you wish to request deletion of specific content, please contact us at privacy@tiervana.com.

Children's Privacy

Tiervana is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

For privacy-related inquiries, please contact us: